All voicemails are programmed to be sent to an email address associated with the business. The voicemails will come from VorTech with the subject “New Voicemail Received.” When you open the email, there will be an mp3 attachment with the recorded voicemail. Simply click to download and open the file to listen to the voicemail.

Alternatively, you can press * and the mailbox number on any phone in the system. You will be prompted to enter your mailbox password, and an automated voice will guide you through the options available.

Main Menu Options

  • Press 1 for New/old messages
  • Press 2 to Change folders
  • Press 3 for Advanced options
    • Press 1 to Leave msg. for another user
    • Press * to Return to main menu
  • Press 0. Mailbox options
    • Press 1 Record unavailable greeting
    • Press 2 Record busy greeting
    • Press 3 Record name
    • Press 4 Record temporary greeting
    • Press 5 Change password
    • Press * to Return to main menu
  • Press * for Help
  • Press # to Exit

 

Mailbox Options after listening to a message

  • Press 3 for Advanced options
    • Press 1 to Send reply
    • Press 3 to Hear envelope (date/time, phone number of caller)
    • Press 5 to Leave msg. for another user
    • Press * to Return to main menu
  • Press 5 to Repeat current msg.
  • Press 6 to Play the next msg.
  • Press 7 to Delete
  • Press 8 to Forward to another user
  • Press 9 to Save to folder
    • Press 0. New
    • Press 1 for Old
    • Press 2 for Work
    • Press 3 for Family
    • Press 4 for Friends
  • Press * for Help
  • Press # for Exit