When your phone system is first installed, you will need to record three messages for each mailbox in the system: an unavailable message, a busy message, and your name. Many of our customers have found it useful to write out their message before recording it. The following are some sample scripts we typically recommend:

  • You’ve reached the voicemail of [name]. I am currently unavailable or on the other line, but if you leave your name, number, and a brief message, I will return your call as soon as possible.
  • Thank you for calling [company name]. We are unable to answer your call at the moment, but if you leave your name, number, and a brief message, we will return your call as soon as possible.

 

You may also feel the need to re-record or listen to your voicemail messages at some point. From any phone in the system, follow the steps below to record or listen to your chosen message.

Unavailable Message

  • Press *301 + the mailbox number to record your new unavailable message (i.e. *301100 to record a message for mailbox 100)
  • When finished recording, press the # key
    • Press 1 to save your new message
    • Press 2 to listen to your recording
    • Press 3 to re-record your message
  • Press *311 + the mailbox number to listen to your current unavailable message

Busy Message

  • Press *302 + the mailbox number to record your new busy message (i.e. *301100 to record a message for mailbox 100)
  • When finished recording, press the # key
    • Press 1 to save your new message
    • Press 2 to listen to your recording
    • Press 3 to re-record your message
  • Press *312 + the mailbox number to listen to your current busy message

Name

  • Press *303 + the mailbox number to record your new name (i.e. *301100 to record a name for mailbox 100)
  • When finished recording, press the # key
    • Press 1 to save your new name
    • Press 2 to listen to your recording
    • Press 3 to re-record your name
  • Press *313 + the mailbox number to listen to your current name