A Robust Office Phone System When you team with the right provider, there are no limits to how comprehensive your office phone system can become. For example, there are a multitude of features that can be included with office phone systems at no additional cost. Some of the chief functionalities include: personal automated attendants, in…
A Central Communications Platform In order to operate like a modern business, your departments cannot operate across silos, nor can your technology. Conversely, competitive companies employ best-in-class UC solutions in order to ensure the highest degree of collaboration, continuity and productivity. “There is a need to create an overall communications experience,” contends Matthias Machowinski, directing…
Internet-routed Calls It seems that everything these days is going the way of the Internet and there’s a good reason for that. The Internet brings a wealth of advantages from increased speed to enhanced productivity to substantial cost savings. It’s why a great number of companies are forgoing the PSTN in favor of VoIP phones, so…
Operating your 21st century business with antiquated, legacy technology is much like trying to travel cross-country via bicycle: it’s time consuming, exasperating and, above all else, inefficient. In fact, using such solutions can cause so much dissention in the workplace that investing in bleeding-edge technologies is very much top of mind for the C-suite across all…
Voice over IP (VoIP), also known as voice over telephony, sends and receives voice and multimedia data via the Internet Protocol (IP). It is the modern version of analog and digital voice transmissions. Any business that opts for VoIP hosting opts for cloud services. Any business that opts for cloud services will require one or…
It’s become a cliché to say that VoIP is the future. Everything seems to be migrating to over-the-top services offered over the Internet these days; even TV is moving to OTT with services like Netflix. But a study by WhichVoIP shows exactly how much VoIP technology is growing. “The capabilities and cost-saving advantages of VoIP…
Before Bob Halper, CFO of Janou Pakter, decided to change his company’s voice and Internet services, he used to compare his cranky, expensive in-house phone system to the one used by Alexander Graham Bell. For the New York executive search firm with branch offices in Paris, Milan and Los Angeles, the phone system is truly…
Companies of any size need a worthy phone system. At its heart is something called a private branch exchange, or PBX, that delivers the dial tone, routes incoming telephone calls to the correct extensions, and provides features such as voice mail, call forwarding, conferencing, voice recognition and more. A PBX isn’t cheap–and that puts smaller…
Every business needs telephones and for small businesses that want to grow, the stakes are particularly high. Often the first contact with customers takes place over the phone. It’s also the main connection to employees, partners and vendors. The quality and reliability of the telephone system not only makes business possible, but it also gives…
When Grand Rapids-based Buys Chiropractic PLLC made the switch from traditional landline phones to a voice over Internet protocol (VoIP) system, Aaron Buys and his staff were a bit hesitant. It can be daunting to completely overhaul the telecommunications system at any small business. But with the rising costs of traditional service, Buys was questioning…