Companies of any size need a worthy phone system. At its heart is something called a private branch exchange, or PBX, that delivers the dial tone, routes incoming telephone calls to the correct extensions, and provides features such as voice mail, call forwarding, conferencing, voice recognition and more. A PBX isn’t cheap–and that puts smaller…
Every business needs telephones and for small businesses that want to grow, the stakes are particularly high. Often the first contact with customers takes place over the phone. It’s also the main connection to employees, partners and vendors. The quality and reliability of the telephone system not only makes business possible, but it also gives…
When Grand Rapids-based Buys Chiropractic PLLC made the switch from traditional landline phones to a voice over Internet protocol (VoIP) system, Aaron Buys and his staff were a bit hesitant. It can be daunting to completely overhaul the telecommunications system at any small business. But with the rising costs of traditional service, Buys was questioning…
