Today we will walk through answering a second call while on an active call. While talking with a caller, you may receive a second call, which will be indicated with a call waiting tone, as well as a notification and the caller ID on your screen. When a second call comes in, You will have…
DetailsToday we will walk through the options when receiving a call, as well as how to transfer a call. When a call comes in, you will have the options to answer, silence, or reject the call. To answer the call, you can simply pick up the handset. The options at the bottom of your screen…
DetailsThe first thing that most people associate with VoIP is cost savings, and generally that should be what comes to mind. While VoIP is much more than just lower cost telephony, this is usually the key driver that gets businesses to move on from legacy service. VoIP providers will typically say that you’ll reduce telephony…
DetailsThe complexity of today’s business environment is nothing short of remarkable. Global workforces, deeply intertwined supply chains, e-commerce, pervasive mobility and social media have radically transformed the workplace and served up enormous and growing communication challenges. Today, many organizations—and their CIOs—are struggling to enable comprehensive and seamless collaboration across platforms, systems and devices. Although voice…
DetailsA Robust Office Phone System When you team with the right provider, there are no limits to how comprehensive your office phone system can become. For example, there are a multitude of features that can be included with office phone systems at no additional cost. Some of the chief functionalities include: personal automated attendants, in…
DetailsA Central Communications Platform In order to operate like a modern business, your departments cannot operate across silos, nor can your technology. Conversely, competitive companies employ best-in-class UC solutions in order to ensure the highest degree of collaboration, continuity and productivity. “There is a need to create an overall communications experience,” contends Matthias Machowinski, directing…
DetailsInternet-routed Calls It seems that everything these days is going the way of the Internet and there’s a good reason for that. The Internet brings a wealth of advantages from increased speed to enhanced productivity to substantial cost savings. It’s why a great number of companies are forgoing the PSTN in favor of VoIP phones, so…
DetailsOperating your 21st century business with antiquated, legacy technology is much like trying to travel cross-country via bicycle: it’s time consuming, exasperating and, above all else, inefficient. In fact, using such solutions can cause so much dissention in the workplace that investing in bleeding-edge technologies is very much top of mind for the C-suite across all…
DetailsVoice over IP (VoIP), also known as voice over telephony, sends and receives voice and multimedia data via the Internet Protocol (IP). It is the modern version of analog and digital voice transmissions. Any business that opts for VoIP hosting opts for cloud services. Any business that opts for cloud services will require one or…
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